ENT AI Assistance

Run-through

Note: This build runs in demo mode. Insurance results and chat answers are sample data, and no real patient data is used.

1. Open the demo platform

   https://appetize.io/apps

2. Log in

   Platform (Appetize):

   Email

   arul.muthu@datacaliper.com

   Password

   Host@123456

   Application:

   Username

   demo@datacaliper.com

   Password

   Demo12345

3. Insurance check (Finance Expert)

   On the dashboard, open Chatbot, choose Finance Expert, then tap Check Insurance Coverage.

   Payer

   Any payer, e.g. United Healthcare

   Member ID

   One of the demo IDs below

   Date of birth

   Any date

   Member ID	What you'll see
   DEMO1001	Active PPO, deductible partly met
   DEMO2002	Active HSA plan, nothing met yet
   DEMO3003	Coverage inactive
   DEMO4004	Payer error: invalid member ID

   Sample questions to try after the check:

   • What treatments are covered?
   • How to maximize my benefits?
   • Can I use my HSA or FSA?
   • Do you offer payment plans?

4. Health Expert

   Go back to Chatbot and choose Health Expert.

   • What are common pollen allergy symptoms?
   • Allergy shots vs allergy drops?
   • How long does immunotherapy take?
   • Are allergy shots safe?
   • When should I see an ENT specialist?
   • How can I reduce pollen exposure?

5. General

   Go back to Chatbot and choose General.

   • What can this app do?
   • What are the clinic hours?
   • How do I book an appointment?
   • What should I bring to my visit?
   • Which insurance do you accept?

6. Pollen alerts

   On the dashboard, open Pollen Alerts to see live tree, grass and weed pollen levels and air quality, with a guide to what each level means.